We offer advice in the following areas:
Click on a link to show a summary of the types of advice provided.
If you are unsure about your consumer rights, we can advise you and help you to decide what to do next.
We can also
provide practical help by negotiating with shops and traders,
help you to write letters, phone or fax companies on your behalf, help you with
forms, and help you with small claims procedures at the county court.
Top of page
We can advise you on all aspects
of debt and the possible courses of action. We can help with the preparation of
a
budget statement and negotiation with creditors.
Top
of page
If you are unsure about your employment rights we can advise you according to your written contract. If you
do not have a written contract, we can advise you about your statutory rights
including the minimum wage and holiday pay. We can give advice about benefits or
tax credits to which you are entitled when in
employment. We can also advise on race and sex
discrimination at work.
We can give you practical assistance by helping you to make a claim for unpaid wages,
checking that redundancy payments are correct, advising on changes to terms and
conditions, advising on your employee’s individual rights and identifying
possible claims for unfair dismissal.
Top of page
We can advise you on all aspects
regarding the family, including separation and
divorce, maintenance and child
support, parents' rights and responsibilities, birth and adoption, change of
name, and what to do when someone dies.
If necessary we can refer you to a counsellor, a mediator or make an
appointment to see a family lawyer.
Top of page
We can advise you on all aspects
of housing including the rights and responsibilities of landlords and tenants,
tenancies, housing benefit, rent problems, advice on eviction and problems with neighbours.
Top of page
We can give advice on many aspects
of immigration such as visitor visas, fiancé(e)/spouse visas, student visas,
settlement visas, work permits, immigration status, welfare benefits, asylum
seekers and refugees.
Top of page
We can help you gain access to
justice, advise you on your entitlements under the Community Legal Service (CLS),
pursue compensation for accidents and injuries, and give advice and guidance
about going to court.
If appropriate, we can make an appointment with a CLS
specialist solicitor.
Top of page
We can provide information about benefit
entitlements, for example, help with
unemployment benefits, income support, housing benefits, the social fund,
disability benefits, incapacity benefits, jobseekers allowance, child support
and maternity benefits.
We can give practical help by helping you to work out your entitlement to
benefits, help you fill in the appropriate forms, and write review and appeal
letters.
If necessary we can represent you at social security tribunals. We can take
your case to the commissioners, if appropriate.
Top of page
We can give advice on tax problems, including income tax, tax credits,
inheritance tax and council tax.
Top of page
For further information you may wish to browse the Frequently Asked
Questions (FAQs) for these advice categories or to visit the
CAB Adviceguide website.
Return to our advice
page for details of how you can obtain further advice and information.